This English version is provided for your convenience. Only the German version is legally binding.
§ 1 Scope, customer information
These General Terms and Conditions govern the contractual relationship between the sole proprietor Ulf Freudenreich (virtualRailroads) and consumers who purchase digital products (downloads) in our shop. The language of the contract is German.
§ 2 Conclusion of contract
(1) The offers in our shop are a non-binding invitation for you to order products.
(2) You can add one or more products to the shopping cart. During the checkout process you enter your details and select a payment method. Only by clicking the order button do you submit a binding offer to conclude a purchase contract.
(3) We accept your offer by sending an order confirmation by e-mail, which is sent immediately after you place your order. The contract is concluded upon this confirmation.
(4) The products are made available for download once payment has been received. For PayPal and other instantly confirmed payment methods this happens immediately after ordering; for bank transfer, once the amount has been credited to our account.
§ 3 Prices and payment
(1) All prices are final prices and include statutory VAT. There are no shipping costs.
(2) The payment methods shown during checkout are available.
§ 4 System requirements
The software required to use a product (in particular the respective base game or required main packages) and any further technical requirements are stated in the product description. Please check them before ordering.
§ 5 Provision of downloads
(1) After activation you can download the product up to 6 times.
(2) Updates to a purchased product are provided in your customer account under “My downloads”; you will be notified by e-mail.
§ 6 Right of use
You receive a simple, non-transferable right to use the product privately. You may make backup copies on other storage media. Resale, passing on, transfer or sublicensing is not permitted.
§ 7 Right of withdrawal
Consumers have a statutory right of withdrawal, described in our withdrawal policy. For digital content, the right of withdrawal expires once we have begun performing the contract after you have expressly agreed that we start before the end of the withdrawal period and have acknowledged that you thereby lose your right of withdrawal.
§ 8 Customer information: storage of the contract text
We store your order with the details of the contract (e.g. type of product, price). You receive these terms and the withdrawal policy as a PDF attached to the order confirmation e-mail; you can also view them on our website at any time. As a registered customer you can view your past orders in the “My account” area.
§ 9 Customer information: correcting input errors
You can correct your entries with the keyboard at any time before submitting your order. We inform you about further correction options during checkout. You can cancel the ordering process at any time by closing the browser window.
§ 10 Warranty
The statutory rights for defects apply; for digital products in particular Sections 327 et seq. of the German Civil Code (BGB), including the obligation to provide necessary updates.
§ 11 Dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
The personal data you submit with this withdrawal will be used solely to process your request. For more details, please consult our privacy policy.
In addition to the conventional methods of declaring a withdrawal (e.g. by email, post or fax), this website also offers an electronic withdrawal function. This function ("withdrawal button") can be found in the customer area and in the footer of this website. You can use this function to withdraw from your contract online. After submitting your withdrawal, you will automatically receive an acknowledgment of receipt on a durable medium (e.g. by email).